BestCasino is a pretty much upcoming and new Internet casino that is under operation by BestBet Limited – this is a betting company that was licensed in 2013 by the Malta Gaming Authority and which also runs an excellent sports betting site. As an online casino, BestCasino boasts that its purpose is to offer great bonuses, competitions and promotions, which means that you will be able to take advantage of an abundance of big cash casino action.
Of course, this does not mean that this operator is negligible regarding the technical aspects of the site, and we should mention that their website is quite well designed with a simple to navigate interface and very clean aesthetics. Furthermore, the site of BestCasino features a broad range of wonderful slots whose developer is NetEnt – one of the most prominent casino game providers.
When the customer service is concerned, BestCasino provides a live chat support and it is very responsive to any questions by the players. Please take into consideration, that some of their customer support representatives are not native English speakers and this could make the conversation a little more difficult.
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The parent company of BestCasino, which is BestBet, received its licence quite recently – in 2013 from the Malta Gaming Authority and it is now able to host Internet gambling activities. Despite that this is a quite reputable proof of authenticity, it is a fact that BestCasino is a new player in the industry. As a consequence, this online casino does not have a too popular market presence. This means that the operator comes with a relatively unrecognised reputation in comparison to the other prominent players in the Internet gambling industry.
This does not mean that BestCasino offers a compromised Internet casino service, it just means that this operator has not gained the same level of experience as some other Internet casinos who have passed the test of time and have become really large names in the business.
One feature that turns the freshman reputation of BestCasino in the proper direction is the fact that this Internet casino has been approved by the Global Gambling Guidance Group which is one of the most prominent global gambling organisations with the purpose of minimising gambling addiction. In essence, their badge gives you the opportunity to relax knowing that this casino has taken care of you.
Software and Games
The software of this casino come from three providers: Microgaming, Betsoft and NetEnt. In fact, when the matter of software providers is concerned, you cannot find a more suitable selection than this one in case you have to choose 3 operators.
The website works quite well on mobile devices.
NetEnt is the sole provider of games at BestCasino. This highly reputable company, Sweden-based and used by the majority of casinos in Sweden, features many of the most progressive slot games in the industry and it is also a supplier of a high-quality gaming systems to the best Internet casinos worldwide.
Whenever you are playing some of the games provided by NetEnt at BestCasino, it is guaranteed that you will have a blast. Superb graphics, exciting background music and highly entertaining action are all combined to provide you with an absolutely immersive environment of total entertainment.
Some of the most common slots provided by NetEnt and within availability at BestCasino include the spectacular Dazzle Me with five reels, the mysteriously enigmatic newest release Pyramid and the crown’s jewel King of Slots.
The jackpot that could be won on Arabian Nights is one million Pounds, and you are also able to have a great fun with Boom Brothers – both games are full of wonderful animation and many special effects. You can also give the large jackpot a try on progressive slots like Cosmic Fortune and Mega Fortune.
All slot games have availability for instant play, which means that you do not have to wait for the Download of a software package to get completed.
If for any reason, you ever get bored of all the casino slots variety that you can have at BestCasino, you can find an abundance of other wonderful casino games that you can try your luck at. You can have fun with a broad range of classic and themed table games such as roulette and blackjack as well as many live casino games. You can also play a quite respectable range of various video poker games. Actually, you can find more than enough to maintain your satisfaction at BestCasino and it does not matter what your particular game mood is.
You can have fun with a broad range of the same wonderful slots that have availability through the desktop service at BestCasino with the use of your tablet or mobile phone. Despite that you can not find a dedicated app for download, you are still able to access the BestCasino’s mobile site from the web browser of your smartphone. It is a piece of cake.
Given that you possess a pair of thumbs and a decent Internet connection, you can take advantage of the whole wonderful casino experience whenever you wish and wherever you are. The mobile website of Best will work just perfectly on all decent iOS and contemporary Android smartphones as well as on tablets like the iPad and Samsung Galaxy.
Let’s take a look now at the bonuses and promotions offered by BestCasino.
At this casino, you are offered a wonderful welcome bonus. Once you sign up at the website, you get 100 bonus spins on your favourite games – Starburst, Aloha: Cluster Pays, Gonzo’s Quest, Jack and the Beanstalk, Warlords, Mega Joker and Fairytale Legends: Red Riding Hoo. This is a great start. Once you have completed your initial deposit, BestCasino will match this deposit 100% up to fifty Pounds.
So the question is, what are the hidden terms and conditions in regards to this bonus? What we discovered is that the terms and conditions are not hidden – when you read the information regarding the bonus offer you can find more in regards to the terms and conditions then the offer itself. We need to applaud BestCasino for this because the majority of gambling website require you to exert a great effort in finding out the regulations and rules that pertain to the bonus offers. And here, this is not the case.
Their wagering requirements make perfect sense – 50x for your bonus cash and free spins winnings. In other words, if you go for the entire bonus amount, you have to wager ten thousand and five hundred Pounds before being able of withdrawing your cash and any additional bonus spin winnings. You can keep an eye on the process under “my account”. The only disadvantage in regards to this promotion is that table games are excluded from the wagering requirement. In addition, if you are from the Czech Republic, Romania, Russia or Poland, unfortunately, you will be entirely excluded from this promotion.
We carefully read the website’s terms and conditions for any additional conditions, for example, maximum free spin winnings but we were not able to discover a thing. We were not able to discover any additional bonuses at the website, but the initial deposit and free spins offer states that the website ambition is to be the top when it comes to promotions and bonuses and that players will enjoy plenty of additional fun while playing on this site.
The BestCasino does not have a Loyalty Program or VIP scheme.
Withdrawal and Deposit Methods
This casino accepts MasterCard, Visa, American Express, Skrill, Neteller and Trustly. You can also make a bank transfer. The deposit should be no less than ten Pounds, the maximum amount per day is two hundred and fifty dollars and the maximum amount per week is seven hundred and fifty dollars. For more information, you should ask BestCasino.
The processing of all deposits is instant. The terms and conditions on the website do not mention any limits for withdrawal, either maximum or minimum. We questioned a customer support representative in regards to the minimum amount and her answer was “I think it is ten Euros”. We guess that the answer should have been more affirmative. For withdrawals bigger than one thousand Pounds, there are verification procedures. The time for processing of the withdrawals is usually within 2 to 3 days, and you are expected to receive your funds within 4 to six days. Please keep in mind to check the site of the casino for the particular cash/time limits.
Security and Customer Support
There is an availability of live chat, but it is not 24/7. We tried it and honestly, we were not quite impressed. They told us to send them an email, which in a way extinguishes the value of offering a live support.
As a quite new internet casino provider, BestCasino still comes with a few issues that have to be ironed out before this casino can be included among the big players in the online gaming industry.
The major problem for many users is the apparent lack of clear information in regards to their banking methods. Despite that it is possible to acquire this information from a live chat customer support representative, most players would think that it needn’t be necessary to exert such an effort in order to receive this essential information. An additional issue that hampers the image of BestCasino is the fact that they do not provide any ongoing promotions do their recurring players.
It is understandable that as an Internet casino operating on a much smaller scale than the large competitors, they cannot afford to provide too many rewards and bonuses to their players. On the other hand, they have to at least provide something as a sign of appreciation to their users.
So, the question is, is this casino truly the best Internet casino? We would rather say no, but it is a pretty decent one. We like very much that they offer slot games from Microgaming, Betsoft and NetEnt and the fact that their website is not confusing and cluttered. In addition, their initial deposit bonus is quite tasty, it comes with lucid terms and conditions and perfectly manageable wagering requirements.
What is not to be liked? Definitely, the absence of table games and the skim two options for the live casino. Their live support was somehow haphazard, but the reason could be that they were simply having a bad day.
As a conclusion, at BestCasino, you will not have the truly top Internet casino experience, but there is a guarantee that you will have a quite decent one. Go for it and give it a try now. Thank you for reading this BestCasino review.